Vice President of Operations
Erik Nordmark is Vice President for ICCS, overseeing all branches of our operations and business development departments. With a tenure of over 10 years at the company, he began as Operations Manager for the Charlotte region and eventually advanced to Director of Operations working up to his current position. Bringing over 16 years of experience in the industry, Erik has a background in healthcare environmental services, working for Aramark Healthcare at several hospitals in the southeast. He lives in Lincolnton, NC with his wife Abbie, son Gage and daughter Lyla. A valued member of our executive team, Erik is dedicated to customer service and prides himself in leading our managers.
Operations Manager – Triangle area of NC
Jerlene Rameau is the Operations Manager for the Eastern Region of North Carolina. Before entering the commercial cleaning industry, she had an 11-year career as the Director of Business Development in Atlanta, GA. She graduated from the American College of Applied Arts with a degree in Business Administration in Marketing. She joined ICCS in 2013, starting out as the Project Manager in the Triangle area, and has teamed up with property managers to provide excellence in cleaning solutions and service for our customers. After working as Project Manager, she was appointed the Operations Manager for the state of Virginia and the Eastern areas of NC. Jerlene has managed a portfolio of over 1 million sqft, facilitating quality cleaning and great customer service, which in turn helps to improve day to day operations. Building the relationships among managers, partners, and employees has proven her key to success. Jerlene lives in Rolesville, NC with her Husband Luc and son LucRichard.
Operations Manager – SC
David J. Fiske is the Operations Manager for South Carolina, Before entering the commercial cleaning industry, Dave served 28 years in the U.S. Army Infantry. Dave graduated from Excelsior College with a bachelor’s in business management. He joined ICCS in 2022 and takes pride in mentoring and coaching his project managers. He has started a reception and integration program for new employees that has already increased employee retention. Dave lives in Columbia, SC with his wife Regan, two Daughters Alaina and Micah, and his son Ethan.
Operations Manager – Charlotte
Frankie Gunnell is Operations Manager for the Greater Charlotte Area. He joined ICCS in 2015 as a Project Manager. Before entering the commercial janitorial industry, he enjoyed a successful 11-year career as a Photojournalist. His resume included stints with ABC, NBC and Langley Production’s “Cops” TV show. Frankie takes pride in caring for our customers’ needs, while also being a strong leader for our management team. Frankie graduated from Virginia Tech with a BA in Communication. He lives in Matthews, NC with his wife Jessica, daughter Isabella and son Wyatt. He is an active member in IREM Western NC and BOMA Greater Charlotte, serving as the resident Videographer for BOMA’s Communication Committee.
Operations Manager – Triad area of NC
Dennis Dolesh is the Operations Manager of the Triad. He joined ICCS in 2015. Before entering the commercial cleaning industry, He was a business partner in a commercial/residential carpet cleaning company. Dennis lives in Kernersville NC with his wife Melissa. He has 3 children who recently graduated from college and live in NC.