(704) 522-7773

Meet Our Operations Team

HomeMeet Our Operations Team
Erik Nordmark

Erik Nordmark

Director of Operations
[email protected]
(704) 506-8257

Jerlene Rameau

Jerlene Rameau

Operations Manager – Triangle area of NC
[email protected]
(919) 628-2538

Jerlene Rameau is the Operations Manager for the Eastern Region of North Carolina. Before entering the commercial cleaning industry, she had an 11-year career as the Director of Business Development in Atlanta, GA. She graduated from the American College of Applied Arts with a degree in Business Administration in Marketing. She joined ICCS in 2013, starting out as the Project Manager in the Triangle area, and has teamed up with property managers to provide excellence in cleaning solutions and service for our customers. After working as Project Manager, she was appointed the Operations Manager for the state of Virginia and the Eastern areas of NC. Jerlene has managed a portfolio of over 1 million sqft, facilitating quality cleaning and great customer service, which in turn helps to improve day to day operations. Building the relationships among managers, partners, and employees has proven her key to success. Jerlene lives in Rolesville, NC with her Husband Luc and son LucRichard.

Scott Caton

Scott Caton

Operations Manager – SC
[email protected]
(803) 513-8044

Frankie Gunnell

Frankie Gunnell

Operations Manager – Charlotte
[email protected]
(980) 721-8556

Frankie Gunnell is Operations Manager for the Greater Charlotte Area. He joined ICCS in 2015 as a Project Manager. Before entering the commercial janitorial industry, he enjoyed a successful 11-year career as a Photojournalist. His resume included stints with ABC, NBC and Langley Production’s “Cops” TV show. Frankie takes pride in caring for our customers’ needs, while also being a strong leader for our management team. Frankie graduated from Virginia Tech with a BA in Communication. He lives in Matthews, NC with his wife Jessica, daughter Isabella and son Wyatt. He is an active member in IREM Western NC and BOMA Greater Charlotte, serving as the resident Videographer for BOMA’s Communication Committee.